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Payor Authorization & Utilization Management

Prior Authorization Services

End-to-end prior authorization management across Medicare Advantage, Medicaid, and Commercial Payors to eliminate care delays.

Turnaround SLA 12–24 Business Hours
Accuracy Benchmark 94.5% Initial Approval Rate
Certified Talent Certified Utilization Coordinators
EHR Compatibility 100% EHR Agnostic
Prior Authorization Services

Service Scope & Methodology

As Medicare Advantage plans continue to capture market share, managing prior authorizations and concurrent visit extensions has become a critical administrative burden for home health agencies. Four Pillars takes full ownership of the prior authorization lifecycle. We compile clinical packets, submit through payor portals, track authorization status daily, handle peer-to-peer review scheduling, and immediately file expedited appeals on denied visits.

Key Scope of Work & Clinical Deliverables

01

Initial Prior Authorization Submission

Rapid clinical packet preparation and portal submission upon patient admission to secure prompt visit authorizations.

02

Concurrent & Re-Authorization Filings

Monitoring approved visit thresholds and submitting timely extension requests backed by updated therapy and nursing progress notes.

03

Payor Portal Daily Tracking & Follow-Up

Active monitoring across Availity, NaviNet, Optum, Humana, UnitedHealthcare, and regional Medicaid portals to prevent lapse of coverage.

04

Letter of Medical Necessity (LMN) Drafting

Drafting authoritative clinical letters of medical necessity tailored to specific payor coverage criteria and policy guidelines.

05

Peer-to-Peer Review Preparation

Organizing concise clinical briefing summaries for agency clinical directors and physicians prior to medical director reviews.

06

Denial Appeals & Reconsideration

Immediate generation and filing of Level 1 and Level 2 appeals for wrongful care limitations and technical denials.

Supported Electronic Health Records (EHRs)

Our teams work natively inside your agency's existing EHR environment using secure, direct-access credentials with zero disruption to field clinicians:

Homecare Homebase (HCHB) Epic Systems KanTime WellSky (Kinnser) MatrixCare PointClickCare Alora / Brightree
Confidential Inquiry

Request a Chart Audit

Interested in Prior Authorization Services? Connect with our operations team for a confidential turnaround assessment and sample audit.

Need immediate assistance? Call +91 98902 38440
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